Terms of Service

Please review these Terms of Service carefully before using the Site. By accessing or using our website for booking purposes, you acknowledge that you have read, understood, and agreed to respect these Terms of Service. These Terms apply to all clients without exception. If a client does not agree to these Terms, My Beloved & Co reserves the right to refuse service. Clients are encouraged to retain a copy of these Terms of Service for their records and future reference.

AGREEMENT

My Beloved & Co reserves the right to update or modify this Agreement at any time. Clients are encouraged to review this Agreement periodically. For clients who previously accepted an earlier version, any revisions will take effect thirty (30) days after being posted on the website. Continued use of My Beloved & Co services constitutes acceptance of these changes. However, once a specific version of the Agreement has been accepted, any subsequent modifications will not be enforced without the client’s explicit consent. If a client is asked to accept updated terms and chooses not to do so, continued access to and use of My Beloved & Co services may be restricted.

CLIENTS CONDUCT EXPECTATIONS

My Beloved & Co is committed to creating a positive and enjoyable planning experience for all clients. Accordingly, all clients are expected to treat our materials, staff, and all individuals involved with professionalism and respect at all times.

PROHIBITED CONDUCT

When using the services of My Beloved & Co, the following actions are strictly prohibited:

  • Violating any applicable laws, rules, or regulations.

  • Interfering with, disrupting, or attempting to compromise the operation or functionality of our services.

  • Damaging, misusing, or improperly handling My Beloved & Co property or materials.

  • Engaging in discrimination based on race, color, ethnicity, gender, height, or religion.

  • Harassing, stalking, abusing, threatening, or causing harm to employees, contractors, or any individuals associated with My Beloved & Co.

  • Using our services for unauthorized commercial solicitation or promotional purposes without prior written consent.

  • Using our services in a way that falsely implies an unauthorized affiliation, endorsement, or association with My Beloved & Co or any of its licensors, products, services, or brands.

  • Initiating legal action against My Beloved & Co except as expressly permitted by applicable law.

ACCOUNT POLICY

Clients may be required to create an account to access certain features of our services or to purchase items. Clients are responsible for maintaining the confidentiality of their account information, including their password, and for limiting access to their account. By using our services, clients agree to assume full responsibility for all activities conducted under their account.

PAYMENT POLICY

Clients are responsible for ensuring that their accounts contain sufficient funds prior to booking a service. A $75 daily fee will be applied to any returned or failed payments.

Multiple payment options, including Afterpay and PayPal, will be available. My Beloved & Co requires full payment at the time of booking to secure services. In the event of unforeseen circumstances requiring a postponement, clients must contact My Beloved & Co as soon as possible, and our coordinator will work with them to arrange an alternative event date, subject to availability.

CANCELLATION POLICY

Clients may cancel a service up to five (5) days prior to the scheduled event to receive a full refund. Cancellations made on the same day as the event are NOT eligible for a refund. Cancellations made within two (2) days of the scheduled event will receive a partial refund of 40%.

ALCOHOL POLICY

My Beloved & Co is a Christian event planning company and does not serve alcoholic beverages, with the sole exception of wine. Wine may be provided upon request, and clients must inform the Coordinator at the time of booking and specify their preferred type. If clients choose to bring their own alcoholic beverages, they assume full responsibility for the proper disposal of all related items, including bottles, cans, and glassware.

LIABILITY

My Beloved & Co shall not be held liable for any injuries, accidents, or damages resulting from a client’s failure to adhere to the provided rules, instructions, or safety guidelines. The company assumes responsibility only in the event that an incident directly involves a vehicle owned and operated by My Beloved & Co. As a faith-based organization, we operate with trust in God’s grace and mercy while maintaining our commitment to professional standards of care and responsibility.